Get the latest on the online service disruption.
Technology/Online Services Available
April 29, 2025, 12 p.m. Last Updated
The Pierce County Library System is experiencing technical issues that have impacted some services. The Pierce County Library’s Information Technology (IT) team and specialists we retained are working tirelessly to identify, contain, and address the issues so we can safely make all library services available.
While the IT team works to address the issues, it shut off staff and public access to the catalog and several other technical/online systems. Their work and investigation are ongoing.
We do not have a timeframe for when services will be back online. Please watch this web page for updates.
For those of you with books or other materials to return. Please hold onto those until we share otherwise. As a reminder, the Library System does not charge fees for late materials.
Thank you for your patience as we work to make these services available for you again.
| Pierce County Library System primary service | Availability |
| ACCOUNT SERVICES | |
| New Library cards (in person) | Available |
| New Library cards (online) | Not Available |
| Patron account access | Not Available |
| LIBRARY SPACES | |
| Library Open Hours | Available |
| Meeting Rooms and Study Spaces | Available |
| INFORMATION AND REFERRAL SERVICES | |
| Ask Us! | Available |
| PROGRAMS AND EVENTS | |
| In-person events | Available |
| Virtual events | Available |
| BOOKS AND MATERIALS | |
| Physical item check-outs | Available |
| Physical item self-checkout | Not Available |
| Physical item returns | Available |
| Due date information | Not Available |
| Library catalog | Not Available |
| Inter-Library Loan | Available |
| Purchase Request | Available |
| Lucky Day | Available |
| Mobile Library Services | Limited Availability |
| TECHNOLOGY SERVICES | |
| Computers | Limited Availability |
| Wi-Fi | Available |
| Mobile Printing | Available |
| Printing | Limited Availability |
| Scanning | Available |
| Faxing | Available |
| Catalog stations (in-building) | Not Available |
| Microfilm/microfiche | Available |
| DIGITAL SERVICES | |
| Library website | Available |
| Online Resources | |
| Online Learning Tools | Not Available |
| Student Research Tools | Not Available |
| World Language – Mango | Not Available |
| Online Newspapers and Magazines | Not Available |
| Streaming services | |
| Kanopy Streaming | Limited Availability |
| E-books & e-audiobooks | |
| Libby/Overdrive | Limited Availability – for cardholders who were already logged in. |
| MISC. | |
| Museum Pass | Available |
| Park Passes | Available |
